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What to Do If Your Sidewalk Is Damaged by Others?

Slate sidewalk

In New York City, property owners are legally responsible for maintaining the sidewalks adjacent to their properties. This includes repairing cracks, removing hazards, and ensuring safe pedestrian access.

Even if the damage is caused by external parties, such as utility companies or contractors, the property owner must address the issue promptly to comply with city regulations.

However, you can hold the responsible party accountable for repairs if the damage was not caused by you.

Steps to Address Sidewalk Damage Caused by Others

Document the Damage

Take clear notes and photos of the sidewalk damage, including details about what caused it (if known). For example, if a tree root, construction work, or a heavy vehicle caused the damage, document that information.

This documentation can serve as proof if you need to dispute a violation, file a claim, or seek reimbursement from the responsible party.

Checking Permit Records

If you are unsure who or what caused the sidewalk damage, you can contact the borough’s Permit Office. They can check their records to see if any construction permits were issued for work on or near your property.

If a permit was issued, it could help identify the responsible party (such as a contractor or utility company).

However, this search is not free, and there is a small fee for accessing this information. The contact number for the Permit Office is provided on the back of the Notice of Violation you received.

Repair Sidewalk Promptly

Fix and restore the damaged sidewalk sections (known as sidewalk flags) as soon as possible to prevent additional violations or fines.

If the sidewalk remains in poor condition, the city may issue further penalties or even take action to repair it and charge you for the costs.

Additionally, property owners may be held liable for personal injuries caused by sidewalk defects, which can lead to costly lawsuits.

Seeking Compensation from Utilities or Contractors

If a utility company (such as a water, gas, or electric provider) or a private contractor caused the sidewalk damage while working near your property, they are responsible for the repairs.

You should contact them, provide documentation of the damage, and request reimbursement for the repair costs.

If they refuse to pay, you may need to escalate the issue by filing a formal complaint or taking legal action.

Filing a Claim Against the City

If a City worker or contractor hired by the City damaged the sidewalk, you can file a claim. This may happen during roadwork, utility maintenance, or other public projects. You have the right to seek reimbursement for repair costs.

The City has a process for handling such claims, and you can find more details on how to file by visiting the City Claim page. This page will provide instructions, required documentation, and deadlines for submitting your claim.

Conclusion

Addressing sidewalk damage caused by others can be frustrating, but taking the right steps can save you time and money. By documenting the damage, notifying the responsible party, and consulting a licensed contractor, you can ensure timely repairs and avoid legal issues.

Staying proactive with regular inspections and preventive measures will help keep your sidewalk safe and compliant with NYC regulations.

Contact Us

If you are looking for professional sidewalk repair contractor to identify the correct materials for your sidewalk repair needs in the Queens area, please call us today at 718-544-6411 or complete our online consultation form.